Claim Resolution Arbitration & Umpire Services
Move a vehicle-value disagreement forward through a defined appraisal process or a separate neutral umpire assignment.
What This Appraisal Addresses
An appointed appraiser and a neutral umpire perform different roles. An appraiser develops and supports a valuation for one party. A neutral umpire reviews unresolved valuation differences under the agreed process. ProValue confirms the requested role, scope, governing language, and potential conflicts before accepting an assignment.
Evidence Considered
- The applicable appraisal provision and requested role
- Each valuation and its supporting evidence
- Comparable selection and condition differences
- The defined valuation question and effective date
What To Send First
- The policy’s appraisal provision
- Both valuation reports, if available
- The appraisal demand and relevant correspondence
- Vehicle year, make, model, VIN, and mileage
- Current and pre-loss photographs when available
- Relevant reports, invoices, receipts, and correspondence
Do not delay a policy or legal deadline while gathering documents. ProValue provides valuation services and does not give legal or tax advice.
Questions About Claim Resolution Arbitration & Umpire Services
Is An Appraiser The Same As An Umpire?
No. The responsibilities are different, and ProValue confirms the role before work begins.
Is The Result Always Binding?
The effect of an appraisal award depends on the governing policy and process. An appraisal does not automatically resolve coverage or legal disputes.